Our Commitment to Custom Service Will Blow Your Mind!

Honda of El Cerrito has recently hired a new Fixed Operations Manager, Burt Gallegus. Burt has been working in the automotive industry for over 25 years, and his experience will be vital as Honda of El Cerrito takes its great customer service to a whole new level!

First and foremost, we've taken note of our customers' issues reaching their particular adviser on the phone. To ensure that every customer has direct access to their adviser, we've given each of our advisers a cell phone with a specific number. Now, we are instantly available to you, and we look forward to hearing for you.

In addition to this step, we are committed to taking the initiative to find ways to do our work better, smarter, and faster. We'd like to encourage our customers to contact us to discuss your experience at Honda of El Cerrito. Our job doesn't mean much if you're not satisfied. We genuinely desire our customers to know that we value and care about them. That is why we commit ourselves everyday to exceeding your expectations.

We look forward to the valuable changes and improvements that Burt will make here at Honda of El Cerrito. When Burt is not working hard at Honda of El Cerrito, he enjoys spending time with his family and watching movies (his favorite is “Caddyshack”). Burt drives a Dodge Viper and his favorite food is shrimp and crab scampi. Burt and his family still live in his hometown of Hayward, California.

We hope our customers will join us in welcoming Burt to Honda of El Cerrito! We’re glad to have him.